1-888-737-9266

Checking credentials



Please stand by . . .

Regent Seven Seas Cruises

***Important Policy Information***

Cruise Restart Policies as of April 28, 2021

Seven Seas Splendor will begin cruising roundtrip from Southampton, England on September 11th, 2021.

Will I need to be vaccinated?

All guests and crew must be fully vaccinated, at least 2 weeks prior to embarkation, in order to board.

Will I need to wear a mask onboard?

Face coverings are currently required for guests while indoors except for in their own accommodations and while eating and drinking in restaurants, bars and lounges or outdoors when physical distancing is not possible.

Before you book - Flexible Booking Policy

To ensure guests feel confident about sailing with Regent, they have extended their Regent Reassurance policy to include all reservations made by April 30, 2021. On Regent Seven Seas Cruises voyages embarking through October 31, 2021, guests who have paid in full have the option to cancel up to 15 days* prior to departure date and receive a 100% Future Cruise Credit, which can be applied to any new reservation within one year on any Regent voyage sailing before December 31, 2022.

Cancellation Policy as of April 1, 2021

Effective April 1, 2021

For reservations made between May 18 and July 31, 2020, on voyages departing by December 31, 2022, guests sailing in Deluxe Window through Master Suites (Category MS-H) who have paid in full and cancel their applicable voyage at least 15 days prior to the departure date are eligible to receive a 100% Future Cruise Credit; for Full Grand Voyage and Full World Cruise reservations, along with Regent Suite reservations (Category RS), guests who have paid in full and cancel their applicable voyage at least 65 days prior to departure date are eligible to receive a 100% Future Cruise Credit.

For reservations made between August 1, 2020 and April 30, 2021, on voyages departing by October 31, 2021, guests sailing in Deluxe Window through Master Suites (Category MS-H) who have paid in full and cancel their applicable voyage at least 15 days prior to the departure date are eligible to receive a 100% Future Cruise Credit; for Full Grand Voyage and Full World Cruise reservations, along with Regent Suite reservations (Category RS), guests who have paid in full and cancel their applicable voyage at least 65 days prior to departure date are eligible to receive a 100% Future Cruise Credit.

Departure date is the date on which travel begins, inclusive of cruise travel, air travel, hotel reservations or land programs booked through Regent. The Future Cruise Credit must be applied towards a new reservation made within 1 year of the Future Cruise Credit issue date. The Future Cruise Credit may be used toward a new reservation for any voyage departing before December 31, 2022. When reserving your next Regent voyage, please advise their Reservations team or your PERX Vacation Consultant that there is a Future Cruise Credit in your name. To be eligible for Regent Reassurance, the reservation must be paid in full. Additional restrictions may apply; Regent Reassurance policy subject to change.

Paused Sailings

Regent Seven Seas Cruises continues to closely monitor the COVID-19 coronavirus situation and the global health environment. With COVID-19 continuing to impact communities and ports around the globe, they have extended their voluntary temporary suspension of voyages to now include all cruises departing through September 30, 2021 on Explorer, Mariner, Navigator and Voyager. Splendor’s voyages are suspended up until her September 11, 2021 voyage.

Health and Safety Protocols

They are committed to taking all appropriate steps and actions to combat the spread of COVID-19 and are working closely and in partnership with local, state, federal and global agencies, and as such, they have developed a set of new enhanced health and safety protocols.

SAFETY FOR THEIR GUESTS & CREW

PRE-CRUISE VACCINATIONS, TESTING, SCREENING & CHECK-IN

  • All guests and crew must be fully vaccinated, at least 2 weeks prior to embarkation, in order to board.
  • All guests will be required to take a COVID-19 antigen test, administered and paid for by the cruise line, prior to boarding and receive a negative result. In addition, a second COVID-19 antigen test will be administered prior to disembarkation.
  • Guests are also responsible for complying with all local health and safety requirements, potentially including additional COVID-19 testing, to enter the country where the voyage originates (port of embarkation) and to return home post cruise.
  • Travel requirements are evolving quickly and vary depending on the port and country of departure. Communication will be sent to all booked guests in the 30 days prior to setting sail, to share the latest requirements for each departure port.
  • All guests will undergo pre-embarkation health screening including an enhanced health questionnaire and touchless temperature check.
  • They’ve designed an enhanced, staggered embarkation process and new check-in system to streamline check in for guests by allowing documents to be signed electronically.
  • Additionally, embarkation terminals will be disinfected continuously, and where possible, fogged before and after each embarkation and debarkation.

ONBOARD FACE COVERINGS, CONTROLLED GUEST CAPACITY, HAND SANITATION

  • Face coverings are currently required for guests while indoors except for in their own accommodations and while eating and drinking in restaurants, bars and lounges or outdoors when physical distancing is not possible.
  • Face coverings may be required in certain settings to comply with local requirements, for example in terminals for embarkation and disembarkation or at ports of call.
  • They will continue to monitor public health guidance, including from the CDC, at the time of your voyage and modify requirements accordingly.
  • They will initially control the guest capacity onboard each ship to provide even more space for responsible physical distancing.
  • To further support physical distancing, they have increased spacing in dining and entertainment venues and other onboard spaces.
  • Contactless food and beverage service will be provided across all ships with service staff stationed ship-wide, including all restaurants and lounges, and shared use items will be removed where possible.
  • All guests will be required to engage in frequent handwashing.
  • Hand sanitizer will be prominently placed and easily accessible throughout the ship.
  • Temperature checks and ongoing symptom screening will be practiced throughout the cruise.

SAFETY ABOARD THEIR SHIPS

ONBOARD — INCREASED SANITATION MEASURES, UPGRADED AIR FILTRATION SYSTEMS, ENHANCED MEDICAL TEAMS & FACILITIES

  • Comprehensive enhanced cleaning and sanitation protocols have been implemented throughout the cruise experience.
  • Our 24/7 prevention schedule features continual disinfection of public areas and high-traffic touch points using EPA-approved disinfectants.
  • Guest accommodations will receive intensive non-toxic microbial disinfection daily.
  • To provide cleaner air for our guests we are strategically installing medical-grade air filters of the highest filtration grade, MERV 13 or HEPA according to the type of HVAC system installed on board.
  • The upgraded H13 HEPA air filters are capable of removing 99.9% of airborne pathogens, including SARS-CoV-2 (coronavirus), the virus that causes COVID-19.
  • A new air treatment technology, bio-polar ionization, has been adopted to continuously disinfect the air in occupied spaces.
  • They’re improving their onboard medical capabilities with additional staffing relative to capacity and enhanced facilities. This includes an increase in intensive care unit capacity, new and upgraded equipment, onshore medical institution partnerships, telemedicine capabilities and additional robust consultation and treatment options.
  • Onboard medical centers are abundantly stocked with common prescription medications, remedies, and virus-testing equipment.
  • Complimentary consultations and treatments are provided for respiratory illnesses as well as dedicated isolation accommodations should the need arise.
  • Each ship will have a dedicated Public Health Officer on board. This expert is responsible for the oversight of all outbreak prevention initiatives. They will oversee the day-to day sanitation and cleanliness of all public areas and accommodations.
  • Each ship will also have an Infectious Disease Prevention Officer on board.

SAFETY ASHORE

DESTINATIONS, ITINERARIES & SHORE EXCURSIONS

  • They constantly monitor the health environment across the globe and will modify or cancel itineraries to affected areas as needed.
  • They’re partnering with our local destinations and tour operators to extend their comprehensive health & safety protocols to shore.

THOROUGH & EFFECTIVE MOBILIZATION PLAN

  • If a positive case of COVID-19 occurs, they have various contact tracing methodologies to identify and notify those who may have been exposed.
  • Dedicated isolation and quarantine accommodations will be available if needed.
  • They have developed a thorough mobilization and response plan focused on providing medical treatment, collaborating with local authorities and coordinating safe passage home for all guests and crew should the need arise.
  • They have established relationships with onshore medical institutions and enhanced their telemedicine consultation capabilities.

For more information call yourPERX Vacation Consultant at 1-888-737-9266