Princess Cruise Line
***Important Policy Information***
Cruise Restart Policies as of May 25, 2021
Following passage of the Alaska Tourism Restoration Act, work with Alaska government officials, and recent guidance from the the U.S. Centers for Disease Control and Prevention (CDC), Princess is announcing its intent to return to service in the United States with a partial season of Alaska sailings from Seattle.
Departing July 25 through September 26, 2021, round-trip Seattle, seven-day cruises, onboard Majestic Princess, a MedallionClass™ ship, are available for booking now.
Will I need to be vaccinated?
Yes. These cruises to Alaska are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the cruise and have proof of vaccination, in accordance with CDC guidelines.
Proof of COVID-19 vaccination and the dates given will be required (approved forms of evidence will be confirmed closer to time of departure) and will need to be shown at the terminal prior to boarding. Failure to provide this evidence will result in denial of boarding.
There is no age restriction on this series of cruises to Alaska but guests of all ages must be fully vaccinated.
Will I need to wear a mask onboard?
Princess is currently awaiting CDC guidance on face masks for these cruises.
Before you book - Flexible Booking Policy
Book with Confidence. Giving you the flexibility to change your plans.
If you feel ill and need to change your plans, Princess protect your cruise investment. Under the temporary Book with Confidence policy, they’ve taken the worry out of booking your next cruise:
- Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit.
- Applies to bookings made through June 30, 2021.
- Applies to voyages departing through December 31, 2021.
- Final Payment has been moved to 60-days prior to sailing.
- Applies to voyages departing through September 30, 2021.
Cancellation Policy as of March 16, 2021
All guests, whether paid in full or partially paid, will have an opportunity to choose from options detailed below for how they would like us to handle their 2021 booking.
The deadline for selecting an option is April 15, 2021. After that time, all bookings that have not chosen an option will automatically receive the Future Cruise Credit (FCC) option outlined below.
Cruise & compensation options for impacted guests:
Guests who have an equivalent 2022 cruise will have three options (#1-3, below). Guests with no matching cruise option available can choose between options #2 and #3, below.
Here are the options:
- Transfer to equivalent cruise in 2022: Guest can elect to have their booking transferred to the same cruise next year in 2022 with the added benefit of price protection, since they will maintain the 2021 price. This option is available whether a guest has already paid in full or is just deposited for their booking.
- Future Cruise Credit (FCC): ): Guest can choose to accept a FCC equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10% of the cruise fare paid (minimum $25 USD). FCCs can be used on any cruises booked by and sailing by December 31, 2022.
- Refund: Guest can choose to receive a refund of monies paid toward the booking to the original form of payment.
Moving a booking to the same date in 2022 may not be feasible for all guests, Princess will be allowing guests the option to shift their new 2022 booking to an equivalent cruise that is (1) voyage date before or after the original 2022 cruise date at the 2021 price. Please allow Princess the opportunity to first create the new booking before making contact to for any changes.
For all guests who accept a new 2022 booking, money paid to Princess in excess of the cruise fare for Princess Vacation Protection, taxes, fees and port expenses, hotel packages or transfers will be moved to the new 2022 booking. Princess EZair, shore excursions and special service items will be refunded.
For guests who choose to cancel and accept FCCs or a refund, money paid to Princess in excess of the cruise fare for Princess Vacation Protection, taxes, fees and port expenses, Princess EZair or hotel packages will be refunded, as will any prepaid shore or land excursions and/or special service items.
Pause in guest cruises from Seattle Extended through June 27, 2021
While Princess continues to work with United States and Canadian government officials to try to preserve a portion of the 2021 Alaska cruise season, Princess is extending its pause of cruise vacations sailing from Seattle through June 27, 2021. This pause affects 7-day Alaska Inside Passage cruises on Emerald Princess and Majestic Princess.
Health and Safety Protocols
Enhancing Health Screenings
Taking steps to implement COVID-19 appropriate pre-embarkation screening, including:
- Mandatory enhanced pre-embarkation health screenings, and completion of required documentation – including health questionnaires, Passage Contract, and COVID-19 Risk Acceptance – to be completed no later than 24 hours prior to sailing. Guests who do not complete the required documentation will not be permitted to board.
- Princess will refer anyone with signs and symptoms of COVID-19 , or who are identified at-risk, for additional medical screening before allowing them to board
- They will refer anyone with signs and symptoms of COVID-19, or who are identified at-risk, for additional medical screening before allowing them to board.
- Secondary screenings (and health checks throughout the cruise) when necessary
- Contract tracing is planned for every cruise
Responsible Physical Distancing
- Across the fleet Princess is making it easier to practice physical distancing by managing the timing, size and flow of groups in onboard venues and for events and helping you make informed decisions about what to do on board. Entertainment programs and restaurants will be designed to enhance physical distancing.
- Physical distancing will also be maintained throughout check-in and embarkation, and will be required in terminals, on board ships, on private islands, and during shore excursions.
When physical distancing can’t be maintained, or when mandated by public health authorities, masks will be required on board, at private islands, and during shore excursions. Masks must be worn in terminals, during embarkation and disembarkation.
Guests will be encouraged to use the hand-washing sinks and hand sanitizer dispensers at venue entrances and in high-traffic areas throughout the ship. Guests will be asked to follow health information about the ways to stay healthy on board and when ashore through daily programming, entertainment systems, announcements, in-stateroom literature and the Princess app. There will be no self-service for meals. Princess will do the serving for you.
Safe Shoreside Experiences
Princess is working with local authorities, destinations and tour operators so that the enhanced health and safety measures on board are maintained ashore. Princess will follow the health protocols for every port visited. There may be a reduction in the capacity of excursions and tour vehicles. Only shore excursions that comply with prescribed protocols will be permitted, with strict adherence required of all guests and denial of re-boarding for any guests who do not comply.