Checking credentials



Please stand by . . .

Norwegian Cruise Line

***Important Policy Information***

Cruise Restart Policies as of August 11, 2021

NCL has begun their return to sailing with the following:

  • Norwegian Epic from Barcelona - First sailing Sept 5, 2021
  • Norwegian Jade from Athens - First sailing Aug 25, 2021
  • Norwegian Encore from Seattle (Taking over Bliss sailings) - First sailing started Aug 7, 2021
  • Norwegian Getaway from Civitavecchia - First sailing Sept 13, 2021

See our Norwegian Restart page for details and rates.

Will I need to be vaccinated?

All guests and crew must be fully vaccinated, at least 2 weeks prior to departure, in order to board. Guest vaccination requirements are currently for all sailings embarking through October 31, 2021- we will follow the science to make determinations on requirements for all other future sailings.

For ships embarking or disembarking at US ports, U.S. Food and Drug Administration (FDA) and/or World Health Organization (WHO) authorized single brand vaccination protocol will be accepted. Including, J&J Janssen, Pfizer-BioNTech, Moderna, AstraZeneca/Oxford, Sinopharm BIBP and Sinovac. These vaccines are listed as examples. Refer to FDA or WHO websites for full approved current list. Mixed vaccination protocol will not be accepted (i.e. Pfizer + Moderna or AstraZeneca + Pfizer, etc).

All Other Vessels departing from a non US port will accept any U.S. Food and Drug Administration (FDA), European Medicines Agency (EMA), or World Health Organization (WHO) authorized single brand vaccination protocol. Or a mixed vaccination protocol of only AstraZeneca, Pfizer-BioNTech or Moderna combinations. Vaccines received via clinical trials will not be accepted as they do not specify vaccine received.

Will I need to wear a mask onboard?

Our cruises will operate with 100% vaccination of guests and crew through 10/31/21, therefore face coverings are not required for cruises prior to 10/31/21. On Europe sailings only, local government regulations requires all guests to wear masks onboard while indoors except for when actively eating or drinking or when in their stateroom. Guests will be required to wear masks outdoors when social distancing is not possible.

Face masks that have two or more layers that completely cover your nose and mouth and fit snugly on your face are permitted. Face masks should block light when held up to bright light source. Masks with exhalation valves or vents; single layer or masks made of thin fabric that don't block light (i.e. neck gaiters) are not permitted.

Before you book - Flexible Booking Policy

Have less worry with BookSafe Travel Protection. This plan has been enhanced to provide even more COVID-19-related coverage such as:

Trip Cancellation
Up to 100% of your trip cost reimbursement for unused prepaid expenses if you cancel your trip due to COVID-19 diagnosis or if you are required to Quarantine by a Treating Physician or Government Agency.

Trip Interruption
Up to 150% of your trip cost reimbursement for unused prepaid expenses if your trip ends early due to COVID-19 diagnosis or if you are required to Quarantine by a Treating Physician or Government Agency. In addition, if your Travelling Companion or traveling Family Member is hospitalized, you can receive up to $200 per day for accommodation and transportation expenses.

Sickness Medical Expense
Up to $20,000 reimbursement for costs such as doctor’s visits, prescription medications, hospitalization, transportation, and more.

Emergency Evacuation
Up to $25,000 (Standard Plan) and up to $50,000 (Platinum Plan) coverage and for expenses related to emergency medical transportation such as air ambulance, nurse escort, and more, as certified by the Treating Physician. 24/7 Emergency Assistance Services provided by CareFree Travel Assistance™.

Cancellation Policy as of August 11, 2021

Enjoy Freedom and Flexibility When Booking Your Cruise
OUR COMMITMENT

Enjoy Peace of Mind when you book with Norwegian Cruise Line. Change of plans? No problem. Want to use your Future Cruise Credit next year? Or even the year after? Sure thing. Whenever you're ready, we'll be ready to welcome you back on board.


Cancel Up to 15 Days Prior

For cruises through October 2021, cancel 15 days prior to vacation start for a full Future Cruise Credit.

100% Future Cruise Credit

Enjoy the flexibility to use your 100% Future Cruise Credit for sailings through December 2022.

Book Risk-Free

Cancellation fees for reservations made through March 31, 2022 begin at 60 days prior to sail date, cancel no later 61 days prior to sailing to avoid fees. Starting April 1, 2022, NCL's normal cancellation policy applies.

Paused Sailings

Updated August 11, 2021: List of suspended sailings

  • Norwegian Bliss: All sailings thru July 31, 2021 & Oct 24, 2021 – First Alaska sailing Aug 7
  • Norwegian Breakaway: All sailings thru Oct 17, 2021
  • Norwegian Dawn: All sailings thru and including November 21, 2021
  • Norwegian Encore: All sailings thru and including Oct 28, 2021
  • Norwegian Epic: All sailings thru and including Sept 1, 2021
  • Norwegian Escape: All sailings thru November 2, 2021
  • Norwegian Gem: Gem taking over Sky sailings from Sep 5 thru Oct 10, 2021
  • Norwegian Getaway: All sailings thru Sept 2, 2021
  • Norwegian Jade: Original voyages thru Nov 7, 2021 – Ship will sail Jul 25 from Athens
  • Norwegian Jewel: All sailings thru January 9, 2022
  • Norwegian Joy: All sailings thru and including Nov 13, 2021
  • Norwegian Pearl: All sailings thru and including December 7, 2021
  • Norwegian Sky*: All sailings thru and including January 21, 2022
  • Norwegian Spirit: All sailings thru January 28, 2022
  • Norwegian Star: All sailings thru and including January 2, 2022
  • Norwegian Sun: All sailings thru January 18, 2022
  • Pride of America**: Sailings thru and including November 20, 2021

*On June 16, 2021, communication was sent to those with Norwegian Sky bookings on voyages from Sept 5, 2021, through and including Oct 10, 2021, to advise of a ship and itinerary change to Norwegian Gem.

**Due to overwhelming demand, Pride of America sailings through the end of January 2022 have limited capacity open for sale and will become unavailable as capacity levels are reached.


2021 Alaska Cruises

Following The Government of Canada’s Interim Order which calls for the suspension of passenger cruising in Canadian waters through February 2022, Norwegian will temporarily halt the acceptance of bookings for the 2021 Alaska season. At this time they have not cancelled the entire 2021 Alaska season and are currently exploring several initiatives that may allow such cruises to continue.

Health and Safety Protocols

You want to cruise. We want to keep you safe. With Norwegian, our leading Health & Safety Program allows you and your loved ones to cruise with the ultimate freedom and confidence. All guests and crew are required to be 100% fully vaccinated so you can safely do what you've always wanted to do on a cruise - EVERYTHING. Let's get back to living life to the fullest, together. Sail Safe. Feel Free.

Benefits of 100% Vaccination Requirements*

  • Cruise Mask-free**
    Breathe freely and witness smiles everywhere you go!
  • No Social Distancing Required
    Get up close and personal with confidence, everyone on board is vaccinated.
  • All Restaurants & Experiences Are Fully Open
    Dine in any of our restaurants mask-free, including our self-service buffet. Plus enjoy all entertainment options.
  • No Restrictions on Shore Excursions
    Feel Free to take the shore excursion you’ve been dreaming of or explore on your own!
  • No Capacity Restrictions
    Appreciate the full Norwegian experience — all venues and experiences are entirely open.
  • Surround Yourself in Safety
    Peace of mind knowing all guests and crew onboard are fully vaccinated.

*As government regulations evolve, our health and safety protocols will evolve as needed to ensure compliance. This may mean different protocols from ship to ship based on local requirements.

**On Europe sailings only, currently local government regulations requires all guests to wear masks onboard.

Pre-Cruise and Onboard Protocols
SAFETY FOR OUR GUESTS & CREW

  • Mandatory Vaccinations Against Covid-19 on Initial Voyages
    All guests and crew must be fully vaccinated, at least 2 weeks prior to departure, in order to board. Guest vaccination requirements are currently for all sailings embarking through October 31, 2021- we will follow the science to make determinations on requirements for all other future sailings.
    * Passengers on ships embarking or disembarking at US ports need to be vaccinated with U.S. Food and Drug Administration (FDA) and/or World Health Organization (WHO) authorized single brand vaccinations.
  • Universal testing & Pre-Embarkation Protocols
    All guests will be required to take a COVID-19 antigen test, administered and paid for by the cruise line, prior to boarding and receive a negative result. Guests are also responsible for complying with all local health and safety requirements which may include additional testing.
  • Socially Responsible Check-In
    We’ve designed an enhanced, staggered embarkation process and new check-in system to streamline check-in for guests by allowing documents to be signed electronically.
  • Controlled Guest Capacity
    We will initially control the guest capacity onboard each ship to provide even more space per guest.
  • Hand Sanitation
    All guests will be required to engage in frequent hand washing and hand sanitizer will be prominently placed and easily accessible throughout the ship.

Increased Sanitation, Upgraded Air Filtration, Enhanced Health Services
SAFETY ABOARD OUR SHIPS

  • Continuous Ship-Wide Cleaning & Disinfection Measures
    Comprehensive enhanced cleaning and sanitation protocols, using EPA approved disinfectants, have been implemented throughout the cruise experience.
  • Upgraded Medical-Grade Air Filters
  • We are strategically installing medical-grade air filters of the highest filtration grade, MERV 13 or HEPA, capable of removing 99.9% of airborne pathogens, including COVID-19, and implementing new bi-polar ionization technology.
  • Enhanced Onboard Medical Teams & Health Services
  • We have improved our onboard medical capabilities with additional staffing relative to capacity and enhanced facilities including new and upgraded equipment and onshore medical institution partnerships.
  • Dedicated Public Health Officer
  • All ships will sail with a dedicated Public Health Officer onboard that will oversee the day-to-day sanitation and cleanliness of all public areas and accommodations.

Destinations, Itineraries & Shore Excursions
SAFETY ASHORE

  • Strategic Itinerary Development & Shore Partners
    We constantly monitor the health environment across the globe and will modify or cancel itineraries to affected areas as needed.
  • Partners in Prevention
    We’re partnering with our local destinations and tour operators to extend our comprehensive health & safety protocols to shore.
  • Beyond the Port
    Guests are free to explore ports of call on their own, according to protocols in each specific port, and can purchase shore excursions as they wish. Face coverings may be required in certain settings to comply with local requirements, for example in terminals for embarkation and disembarkation or at ports of call. We will continue to monitor public health guidance, including from the CDC, at the time of your voyage and modify requirements accordingly.

Thorough & Effective Mobilization Plan in Event of Outbreak
MOBILIZATION & RESPONSE

  • Contact Tracing
    If a positive case of COVID-19 occurs, we have various contact tracing methodologies to identify and notify those who may have been exposed.
  • Isolation/Quarantine
    Dedicated isolation and quarantine accommodations will be available if needed.
  • Debarkation Scenarios
    We have developed a thorough mobilization and response plan focused on collaborating with local authorities and coordinating safe passage home for all guests and crew should the need arise. We have also established relationships with onshore medical institutions and enhanced our telemedicine consultation capabilities.

For more information call yourPERX Vacation Consultant at 1-888-737-9266