Important Information

Health and safety measures, ports of call and offerings may change at any time without notice. Upon reopening, certain onboard venues, experiences and other offerings will be modified or unavailable, will have limited capacity and will be subject to limited availability, advance reservations or even closure. Disney Cruise Lines reserves the right to cancel any reservations or purchases. Subject to government approval.

Health Acknowledgement

Please make sure that you have reviewed and follow any advisories or restrictions that may be in place for your travel destinations. Guests who are or may be at increased risk of severe illness due to contracting COVID-19 should consult with their health care provider before sailing.

By boarding a Disney Cruise Line ship, you are confirming that you and all persons in your party have not been in close contact with someone confirmed or suspected of COVID-19 within the last 14 days and are not experiencing any of the following symptoms of COVID-19 identified by the US Centers for Disease Control and Prevention including:

• Fever or chills
• Cough
• Shortness of breath or difficulty breathing
• Fatigue
• Muscle or body aches
• Headache
• New loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea

You must report to Disney Cruise Line if you experience any COVID-19 symptoms while onboard. Guests who cannot confirm all of the above criteria must not board the ship. If at any point during their cruise a Guest does not meet all of the above criteria, they—and their traveling party and close contacts—will be required to isolate. By boarding a Disney Cruise Line ship, you acknowledge that you understand and will abide by the above health and safety requirements.

Will I need to be vaccinated?

Disney Cruise Line strongly encourages all eligible Guests to be fully vaccinated against COVID-19 before sailing. The US Centers for Disease Control and Prevention (CDC) considers people to be fully vaccinated 14 days after the final dose has been administered. Approved vaccines include those produced by Pfizer, Moderna, Johnson & Johnson and AstraZeneca. In accordance with guidance from the US Centers for Disease Control and Prevention (CDC), Guests who have received one single dose of a vector vaccine (e.g. AstraZeneca) and one single dose of a mRNA vaccine (e.g. Pfizer, Moderna) will not be considered fully vaccinated. Guests who have received one dose of Moderna and one dose of Pfizer are considered fully vaccinated, per CDC guidelines. Guests who are fully vaccinated may choose to provide proof of vaccination in order to be exempt from pre-trip, Embarkation Day and Debarkation Day testing requirements (unless arriving from outside the United States) and travel insurance requirements. Keep in mind, fully vaccinated Guests who have traveled outside the United States within five days prior to sailing must undergo a PCR COVID-19 test at the terminal, paid for by Disney Cruise Line. Additionally, travel insurance is not required for vaccinated Guests arriving from outside the United States on sailings originating in the United States.

Will I need to wear a mask onboard?

All Guests (ages 2 and up, including those who are fully vaccinated against COVID-19) are required to wear appropriate face coverings indoors, except when in their staterooms or actively eating or drinking (while stationary and maintaining an appropriate physical distance). Face coverings are not required for Guests outdoors while on board the ship and at designated locations on Disney Castaway Cay. Face coverings may be required in ports of call based on local government requirements.

All face coverings should fully cover an individual’s nose and mouth and allow the Guest to remain hands-free; fit snugly but comfortably against the side of the face; be secured with ties or ear loops; and be made of 2 layers of breathable material, either disposable or reusable, that is not elastic in nature, such as spandex and elastane. At this time based on guidance from health authorities, neck gaiters, open-chin triangle bandanas and face coverings containing valves, mesh material or holes of any kind are not acceptable face coverings. Costume masks are not considered appropriate and are prohibited from being worn.

Learn about the COVID-19 tests that are required for Guests before leaving home and at the terminal.

• Pre-Trip COVID-19 Testing: All Guests (adults and children, regardless of age) must provide proof of a negative COVID-19 PCR test (paid for at the Guest’s expense) taken between 5 days and 24 hours prior to the sail date. This is the first of 2 COVID-19 PCR tests required to set sail. The test should be a lab-based PCR test, not a rapid test. Disney Cruise Line has secured a special rate of $98.33 per PCR test (which includes a 3.5% processing fee) through our third-party vendor, Inspire Diagnostics. Guests may also obtain their PCR test from any independent testing supplier. To submit your testing results or to order a testing kit, visit the Safe Passage website by Inspire Diagnostics. Guests who are fully vaccinated may choose to provide proof of vaccination instead of undergoing COVID19 pre-trip testing.
• Embarkation COVID-19 Testing: All Guests (adults and children, regardless of age) are required to undergo a PCR COVID-19 test administered by Inspire Diagnostics at the terminal prior to boarding. This is the second of 2 COVID-19 PCR tests required to set sail. Guests with positive COVID-19 test results, as well as those in their travel party, will be denied boarding. The $65 test fee will be charged to the folio of all Guests 12 years and older. Guests under 12 years of age will be tested at no charge. Disney Cruise Line acts as the paying agent for Inspire Diagnostics and will remit the entire cost of the COVID-19 test to Inspire Diagnostics. Guests who are fully vaccinated may choose to provide proof of vaccination instead of undergoing COVID-19 Embarkation Day testing. Fully vaccinated Guests who have traveled outside the United States within five days prior to sailing must undergo a PCR COVID-19 test at the terminal, paid for by Disney Cruise Line.
• Debarkation Day COVID-19 Testing: All Guests (adults and children, regardless of age) on 5-night and longer sailings are required to undergo a PCR COVID-19 test administered by Inspire Diagnostics on the ship prior to debarking. A $65 test fee will be charged to the folio of all Guests 12 years and older. Guests under 12 years of age will be tested at no charge. However, Guests booked on 5-night and longer sailings who choose to provide proof of vaccination will not be required to take a COVID-19 test upon debarkation.

Enjoy peace of mind when booking your Disney cruise with these temporary modifications that let you adjust your sail date or receive a full refund should the need arise.

Final Payment

• For sailings through January 31, 2022, Guests are able to make their final payment until up to 60 days prior to sailing.

Cruise Date Flexibility

• Guests who have booked before March 28, 2022 have the ability to change their sail date up to 15 days prior to embarkation.
• Guests scheduled to sail on or before December 31, 2021 may take advantage of this offer.
• Guests who wish to change their sail date must move their sail date to one that commences prior to September 30, 2022. Standard prevailing rates will apply. Future cruise credits cannot be applied to the Disney Wish maiden voyage, setting sail on June 9, 2022.
• Guests cannot change their reservation back to the original sail date after taking advantage of this offer.
• Should you cancel your new sail date, cancellation fees will be the greater of: a) cancellation fees that would have been applicable to the original sail date; or b) cancellation fees applicable to the new sail date.

Cancellation Fee Schedule

• For sailings through December, 31, 2021, the cancellation fee schedule has been temporarily relaxed from beginning as early as 119 days prior to sailing to beginning 59 days prior to sailing for Guests booked in non-Suite and non-Concierge categories. For Guests booked in Suite and Concierge categories, cancellation fees in excess of the deposit amount will temporarily begin at 59 days prior to sailing.
• Reservations for Inside, Outside and Verandah Categories with Restrictions remain nonrefundable and nontransferable.

Flexible Refund Policy

• Within 14 days prior to embarkation, Guests who experience one or more of the qualifying scenarios may change their sail date, under the following terms:
  • Guests who wish to change their sail date must move the sail date to a future sailing that commences prior to September 30, 2022.
  • Guests cannot change their reservation back to the original sail date after taking advantage of this policy.
• Qualifying scenarios include Guests who:
  • Have symptoms of COVID-19
  • Have a temperature of 100.4°F or greater
  • Have had known exposure to a person with COVID-19 within the previous 14 days
  • Have tested positive for COVID-19
• Guests who do not wish to select a new sail date will be provided a full refund without Disney-imposed cancellation fees in their original form of payment.
• Guests who experience one or more of the qualifying scenarios on the day of embarkation will not be able to sail and will receive a full refund without Disney-imposed cancellation fees.

Guests who experience one or more of the qualifying scenarios on the day of embarkation will be denied boarding. Guests who are denied boarding will receive a Denied Boarding Voucher for the full amount of their sailing or a full refund without Disney-imposed cancellation fees. Once onboard, Guests who are subject to a mandatory quarantine or who test positive for COVID-19 will receive a pro-rated voucher for a future cruise or a pro-rated refund.

Additionally, Disney Dream Guests sailing through March 28, 2022 may modify their sail date or cancel their sailing and receive a full refund back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation requests received on or after August 7, 2021.

Disney Fantasy will Resume Sailings from Florida in September
As Disney continues to resume sailings in a gradual, phased approach, it is necessary for them to cancel the September 4, 2021, Disney Fantasy sailing. Guests who have paid their reservation in full have been offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
The Disney Fantasy will resume sailing beginning September 11, 2021, with 4-night cruises from Port Canaveral, Florida. These 4-night sailings will be available to book beginning August 25, 2021. During this initial phase, the Disney Fantasy will only visit Disney Castaway Cay, their private island in The Bahamas. They hope to resume 7-night voyages or longer onboard the Disney Fantasy in October and look forward to sharing more information with Guests soon.
Guests currently booked on seven-night Disney Fantasy voyages that depart Sept. 11, Sept. 18, Sept. 25 and Oct. 2 will have their reservations automatically transitioned to the new four-night itineraries, which will have the same departure dates. These Guests will be refunded the difference in cost of the voyage fare, taxes, fees, and port expenses, and Vacation Protection Plan, if applicable. Guests that remain on their original sail date will receive a $400 non-refundable onboard credit per stateroom that can be used toward onboard purchases. These Guests will also receive a 25% discount that can be applied to most future sailings taken by September 30, 2022. This discount will be available once Guests return from their 4-night sailing. Guests may also choose to cancel their reservation and receive a full refund.
Impacted Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps. Guests who have questions after receiving their email, should call their PERX Travel Consultant.
Disney Dream Sailings
As previously shared, the Disney Dream is currently sailing in The Bahamas, offering a mix of 3- and 4-night itineraries from Port Canaveral.
Disney Magic and Disney Wonder Sailings
The Disney Magic is sailing in the United Kingdom for a limited time this summer on short voyages exclusive to UK residents.
We continue to prepare the Disney Magic and Disney Wonder to welcome Guests once again in U.S. waters and we look forward to sharing more information soon.

This information includes procedures that are being implemented for the well-being of Guests and Crew Members:

• All Guests must provide proof of a negative COVID-19 PCR test (at the Guests’ expense) taken between 5 days and 24 hours prior to the sail date.
• All guests will be required to take a COVID-19 rapid test provided by Disney, in the terminal prior to boarding and comply with other health and safety requirements. The $65 test fee will be charged to the folio of all Guests 12 years and older.
• For cruises departing from Florida through December 31, 2021, guests 12 years and older must provide proof of a valid travel insurance policy
• Guests who are fully vaccinated may choose to provide proof of vaccination in order to be exempt from pre-trip and embarkation testing requirements (unless arriving from outside the United States) and travel insurance requirements.
• Guests ages 2 and older are required to wear a face covering on the ship and at our terminals , except in designated areas and situations
• Certain onboard venues, experiences and other offerings will be modified or unavailable, will have limited capacity and availability and may be subject to advance reservations.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.

By sailing with Disney Cruise Line you voluntarily assume all risks related to exposure to COVID-19.

Help keep each other healthy.