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Princess Cruise Line

***BOOK WITH CONFIDENCE***

Princess Cruise Line Embarkation Changes and Sailing Date Change Policy

Princess Cruises - Cruise With Confidence Policy as of March 16, 2021

Pause in guest cruises from Seattle Extended through June 27, 2021

While Princess continues to work with United States and Canadian government officials to try to preserve a portion of the 2021 Alaska cruise season, Princess is extending its pause of cruise vacations sailing from Seattle through June 27, 2021. This pause affects 7-day Alaska Inside Passage cruises on Emerald Princess and Majestic Princess. Similar to the March 9 pause of West Coast-based, Caribbean and Mediterranean sailings, all guests, whether paid in full or partially paid, will have an opportunity to choose from options detailed below for how they would like us to handle their 2021 booking.

The deadline for selecting an option is April 15, 2021. After that time, all bookings that have not chosen an option will automatically receive the Future Cruise Credit (FCC) option outlined below.

Cruise & compensation options for impacted guests:

Guests who have an equivalent 2022 cruise will have three options (#1-3, below). Guests with no matching cruise option available can choose between options #2 and #3, below.

Here are the options:

  1. Transfer to equivalent cruise in 2022: Guest can elect to have their booking transferred to the same cruise next year in 2022 with the added benefit of price protection, since they will maintain the 2021 price. This option is available whether a guest has already paid in full or is just deposited for their booking.
  2. Future Cruise Credit (FCC): ): Guest can choose to accept a FCC equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10% of the cruise fare paid (minimum $25 USD). FCCs can be used on any cruises booked by and sailing by December 31, 2022.
  3. Refund: Guest can choose to receive a refund of monies paid toward the booking to the original form of payment.

Because we know that moving a booking to the same date in 2022 may not be feasible for all guests, we will be allowing guests the option to shift their new 2022 booking to an equivalent cruise that is (1) voyage date before or after the original 2022 cruise date at the 2021 price. Please allow us the opportunity to first create the new booking before contacting us to make any changes.

For all guests who accept a new 2022 booking, money paid to Princess in excess of the cruise fare for Princess Vacation Protection, taxes, fees and port expenses, hotel packages or transfers will be moved to the new 2022 booking. Princess EZair, shore excursions and special service items will be refunded.

For guests who choose to cancel and accept FCCs or a refund, money paid to Princess in excess of the cruise fare for Princess Vacation Protection, taxes, fees and port expenses, Princess EZair or hotel packages will be refunded, as will any prepaid shore or land excursions and/or special service items.

For more information call your PERX vacation consultant at 1-888-737-9266.