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Avalon Waterways


Avalon Waterways Embarkation Changes and Sailing Date Change Policy

October 19, 2020 Update

In response to elevated travel restrictions and government advisements, we have made the thoughtful decision to suspend operations through January 31, 2021.

Given these circumstances, Avalon Waterways continues our program designed to give our travellers flexibility when considering their travel plans.

Through this program, Avalon is allowing guests with bookings on any suspended travel dates to move dates easily and without incurring cancellation fees, land or airline penalties*.

You are free to move your booking to any Globus family of brands (Globus, Cosmos, Monograms or Avalon Waterways) vacation for any destination. If you are not ready to choose your new vacation, the full value paid to us will be provided via a Letter of Credit, redeemable for any future departure through 2022, and is transferrable.

To make the transition easier, this Plan includes an additional bonus credit. This bonus credit of up to $200 per person will be in addition to your Letter of Credit, redeemable for any future travel through 2022:

  • Bonus credit of $200 for Avalon Waterways
  • Bonus credit of $100 for Globus
  • Bonus credit of $50 for Cosmos, Escapes by Globus & Monograms

To decline this offer and cancel, those with departures January 1-31, 2021 must advise us by November 9, 2020**.

And for added flexibility for future travel plans, we’re also offering a Peace of Mind Travel Plan, allowing you to move your 2021 or 2022 booking to any other date, departure or brand up until your final payment date. Click here for details.

*Peace of Mind Travel Plan offer valid for departures through January 31, 2021. Refund in the form of a Letter of Credit, redeemable for travel departing by December 31, 2022. The new booking bonus will be in addition to the Letter of Credit amount. Letters of Credit not redeemable for cash and bonus amount not transferrable. Only one booking bonus per person can be applied per reservation. Changes in airfare may apply, and the new booking is subject to any increase in vacation price for 2021 and 2022 travel. Offer may be withdrawn at any time and other restrictions may apply.
**Cancellation refund for affected departures January 1-31, 2021 follow our trip cancellation procedure, including refund of monies paid to the Globus family of brands equal to the amount paid on your original booking. Affected departures January 1-31, 2021 must be advised by November 9, 2020 in order to opt-out of the Peace of Mind Plan to receive a refund. Refunds may take up to 6 weeks for processing.

For more information call your PERX vacation consultant at 1-888-737-9266.