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Silversea Cruises

***Important Policy Information***

Cruise Restart Policies as of April 13, 2021

Silversea’s global family looks forward to reuniting as soon as possible, with the recommencement of their ships’ itineraries around the world.

As of today’s date, this list is accurate. However, please note that the situation is constantly changing and we cannot guarantee that the voyages shown below will indeed sail on the date shown. We are monitoring the position daily and will keep this page updated as we receive more information.

  • Silver Explorer will resume from August 23, 2021
  • Silver Origin will resume sailing from June 5, 2021
  • Silver Moon will set sail on June 18, 2021
  • Silver Whisper will commence service once again from July 4, 2021
  • Silver Spirit will set sail on July 6, 2021
  • Silver Shadow will commence service once again from September 8, 2021
  • Silver Muse will resume sailing from September 12, 2021
  • Silver Dawn will commence service from November 9, 2021
  • Silver Cloud will set sail on November 14, 2021
  • Silver Wind will welcome guests once more from November 20, 2021

See our Silversea Restart page for details and rates.

Will I need to be vaccinated?

In recognition of the importance of COVID-19 vaccinations in ensuring the safety of travellers, Silversea will require all embarking crew and guests to have been fully vaccinated against COVID-19 prior to embarking on any of its cruises starting from the 18th of June. This requirement is for all Silversea cruises, with the exception of sailings departing from Australia.

Silversea believes that vaccinations form part of a comprehensive, multi-layered set of science-backed protocol, which will help to safeguard the health and safety of guests, crew, and visited communities. They will continue to work closely with relevant governing bodies and health authorities to evolve their safety procedures, as new health recommendations are issued.

Will I need to wear a mask onboard?

In accordance with the Healthy Sail Panel and CDC latest recommendations, guests will be required to wear a mask in all indoor public areas, terminals and during shore excursions. Crew will be wearing masks at all times. Nevertheless, guests will not be required to wear masks while seated in restaurants, at tables in bars, and in outdoor areas in which physical distancing can be maintained. Silversea is constantly monitoring the public health guidelines and will modify its policies accordingly.

Before you book - Flexible Booking Policy

‘Cruise With Confidence’ Program

With their Cruise with Confidence program, you can cancel your reservation up to 30 days before your sail date for any reason and receive a 100% Future Cruise Credit.

Covid-19 Protections

Should authorities in a guest’s country of residence prohibit travel or should a guest test positive for COVID-19, the guest will be able to cancel their booking without penalty, paying only an administration fee, or convert their booking into a 100% Future Cruise Credit up to sailing.

Safe, Timely Return Home

Silversea has developed a robust repatriation plan should any guest or crew member fall ill with COVID-19 while on board one of their ships. They have worked closely with local authorities to ensure that immediate medical attention is provided should the need arise, and have strengthened and upgraded their telemedicine consultations. Silversea will cover COVID-19-related expenses for onboard medical and repatriation costs.

Cancellation Policy as of April 13, 2021

Booked guests on cancelled voyages will receive up to 110% cruise fare refund in the form of a Future Cruise Credit (FCC), which can be applied on any future cruise commencing no later than one year after the expiry date and it’s valid two years from issuance. This is an incredible value to enhance the future cruise by choosing a longer itinerary or upgrading the stateroom category.

Future Cruise Credits are transferable to family and friends, and can be used partially and applied on more than one new booking.

Paused Sailings

Silversea’s mission is to support you in traveling our beautiful world in safety, comfort and luxury. In the interest of commencing operations as soon as is safe to do so, Silversea is currently proceeding with a ‘rolling’ cancellation system, in which they are cancelling cruises only when they know that they are unable to operate them. They are therefore avoiding having to cancel cruises that have the possibility of operating. They are doing their utmost to make the best decisions during this very uncertain time and we will keep updating this page with the latest information.

Health and Safety Protocols

At Silversea, their top priority has always been to safeguard the health and safety of their guests, crew, and the communities they visit. Partnering with leading medical experts and governmental authorities from around the world, the Royal Caribbean Group formed the Healthy Sail Panel to ensure that their guests can travel in luxury with unwavering confidence. Silversea Cruises has introduced a comprehensive, multi-layered set of science-backed protocol, which, informed and approved by the Healthy Sail Panel, will help to safeguard guests.

Silversea will continue to work closely with relevant governing bodies and health authorities to evolve its health and safety procedures, as new health recommendations are issued and as the fluid situation advances.

Vaccination for all

All embarking crew and guests must have been fully vaccinated prior to sail date in order to board their ships. This requirement may differ according to region and country obligations.

Testing for all

All crew and guests will be required to take a COVID-19 test prior to boarding. Only those who test negative will be permitted to board their ships. All guests will undergo pre-embarkation health screening including an enhanced health questionnaire and touchless temperature check.

Guests will also need to comply with local health regulations in the country of embarkation. These could include an additional COVID-19 test (PCR or other) that may be required to enter the country or port of departure.

At this stage, safety requirements for travel are evolving very rapidly. The latest information regarding safety regulations for your voyage will be communicated to you no later than 30 days prior to sailing.

Physical Distancing

Thanks to the intimate size of their ships and the abundance of space enjoyed by their guests, their ships can guarantee physical distancing with only minor reconfigurations to onboard public areas. Furthermore, they might sail at reduced capacity during the first months of their operations.

Their flexible embarkation procedure will be further relaxed by the implementation of staggered check-in times at various locations on the pier. This will ensure ample space for every guest to embark in comfort and safety.

Verified Shore Excursions

Their itineraries have been revised to include only low-risk destinations with approved contingency plans. Guests wishing to go ashore in port will only be allowed to do so with a verified shore excursion party. These verified shore excursions ensure that all Silversea health and safety measures are met, including mandatory testing of all tour guides.

Masks

In accordance with the Healthy Sail Panel and CDC latest recommendations, guests will be required to wear a mask in all indoor public areas, terminals and during shore excursions. Crew will be wearing masks at all times. Nevertheless, guests will not be required to wear masks while seated in restaurants, at tables in bars, and in outdoor areas in which physical distancing can be maintained. Silversea is constantly monitoring the public health guidelines and will modify its policies accordingly.

Sanitation

Extensive cleaning and sanitation measures have been introduced to ensure the highest standards of cleanliness are met. These around-the-clock measures include constant sanitation of public and high-traffic areas. Suites will be disinfected twice daily. Departure terminals will be subject to continual disinfection on all surfaces both before and after embarkation. Where permitted, they will implement fogging to sanitise hard-to-reach and potentially hazardous areas.

Upon embarkation, guests will be provided with a portable sanitisation kit, which will include hospital grade hand sanitiser. Hand sanitising points will be placed in easily accessible and strategic points throughout the ship.

Enhanced Air Filtration

The highest grade of medical air filters (MERV 13 or HPA according to HVAC standards) have been installed on board their ships. On each of their ships, HVAC systems supply fresh, filtered air from outdoors to all areas. This continual intake of fresh air means old air is replaced, with a full total air change per hour - well above the minimum required.

Medical Facilities & Expert Response

Their high-quality onboard medical care is stronger than ever, with enlarged teams of doctors and/or nurses on each ship, as well as state-of-the-art equipment enhancements. Additionally, all ships have been appointed with an Infection Control Officer. This person is responsible for ensuring that all enhanced sanitary measures are met. Their multi-level COVID-19 Expert Response Plan has been developed and approved by the Healthy Sail Panel to contain an outbreak if a positive case is confirmed. These protocols include tracing methods and notification of those who may have been exposed, as well as dedicated isolation and quarantine areas.

For more information call yourPERX Vacation Consultant at 1-888-737-9266