***BOOK WITH CONFIDENCE***
Windstar Cruises Embarkation Changes and Sailing Date Change Policy
Updated November 12, 2020 - Due to rising COVID-19 outbreaks around the world, Windstar has made the difficult decision to cancel cruise departures further out. They are eager to return to sailing when they believe that the environment will support it. They previously canceled all remaining cruises in 2020 and are now canceling cruises for January and February 2021 for all of their yachts, and into March and April 2021 depending on the itinerary. The first yacht to set sail will be the Wind Spirit on March 25, 2021 in Tahiti. They are doing the best to make these decisions in a timely manner out of respect for people’s calendars and travel plans.
Our yachts will resume sailing on these dates:
Wind Spirit – May 30, 2021 – Tahiti
Star Breeze – May 15, 2021 – Caribbean
Star Legend – May 1, 2021 – Mediterranean
Wind Star – May 19, 2021 – Greece
Wind Surf – May 9, 2021 – Mediterranean
Star Pride – July 14, 2021 – Northern Europe
In connection with this cancellation, they are offering a Future Cruise Credit (FCC) valued at 125% of monies paid to Windstar Cruises. Guests will have 24 months from the issue date of the FCC to sail with their FCC. Given the volume of cancellations, please allow up to four weeks to receive FCC certificates. Guests may request a cash refund once the FCC certificate is received. Windstar will deactivate the FCC valued at 125% and process the refund to the original form(s) of payment at 100% of the monies paid to Windstar Cruises. Guests will have 24 months from the issue date of the FCC to request the refund.
During this temporary pause in operations, they are reviewing and updating the health and safety practices including enhanced sanitation protocols, health screenings, adding more medical staff on board, flexible dining, and crew training. The new Beyond Ordinary Care program is a multi-layered strategy with key hospital-grade elements: HEPA filters and UV-C ultraviolet germicidal irradiation to filter and disinfect circulated air within yachts, plus electrostatic sprayers to sanitize all surfaces throughout the yachts.
For more information call your PERX vacation consultant at 1-888-737-9266.