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Paul Gauguin Cruises

***BOOK WITH CONFIDENCE***

Paul Gauguin Cruises Embarkation Changes and Sailing Date Change Policy

Updated May 6, 2020 - The U.S. Centers for Disease Control and Prevention has issued an extended “no-sail” order for cruise ships operating out of U.S. ports that will remain in effect through July 24, 2020. This supersedes previous suspension of operations notices.

Paul Gauguin has suspended all sailings indefinitely. If the are forced not to operate the m/s Paul Gauguin, you will be contacted personally in the coming days, and at the latest 30 days before the departure of the cruise, by a member of the Paul Gauguin Cruises Reservation team who will offer you a credit towards a future cruise that is also transferable to a family member.

Paul Gauguin Cruises has amended their final payment policy for June and July 2020 voyages aboard the m/s Paul Gauguin.

Current Reservation Policies

Paul Gauguin implemented adjustments to our cancellation and final payment policies to provide greater flexibility to our guests due to the evolving nature of this unprecedented world health emergency.

All new bookings for travel in 2020: Deposit requirement is 10%
All new bookings for travel in 2021: Deposit requirement is 25%

Final payment for travel in 2020 is 60 days prior
Final payment for travel in 2021 is 90 days prior

EXISTING reservations confirmed prior to March 9, 2020

For bookings scheduled to travel in June / July 2020:

  • Cancel up to 31 days prior to sailing: Cancellation fees will be waived – a future cruise credit will be issued in lieu of a refund*
  • Cancel 30 days or less prior to sailing: 100% penalty will apply

For bookings scheduled to travel August, September, October, November or December 2020:

  • Cancel up to 61 days prior to sailing: Cancellation fees will be waived – a future cruise credit will be issued in lieu of a refund*
  • Cancel 60 to 31 days prior to sailing: 50% penalty applies – a future cruise credit will be issued in lieu of a refund
  • Cancel 30 days or less: 100% penalty will apply

Once redeemed, future cruise credits are non refundable and non transferrable. *Flight credit will be subject to airline cancellation & change policies.

For bookings scheduled to travel in 2021: Our standard cancellation policy applies. Future cruise credit will be issued in lieu of a refund*.

If booked prior to February 1, 2020

  • Canceled 121 days or more prior to Departure date: Administrative fee of $100 per person
  • Canceled 120-90 days prior to Departure Date: 10% of Full Fare charged per person
  • Canceled 90-61 days prior to Departure Date: 20% of Full Fare charged per person
  • Canceled 60-31 days prior to Departure Date: 50% of Full Fare charged per person
  • Canceled 30-0 days prior to Departure Date: 100% Full Fare charged per person

If booked between February 1 and March 8, 2020

  • Canceled 121 days or more prior to Departure date: Administrative fee of $100 per person
  • Canceled 120-90 days prior to Departure Date: 25% of Full Fare charged per person
  • Canceled 90-61 days prior to Departure Date: 50% of Full Fare charged per person
  • Canceled 60-31 days prior to Departure Date: 75% of Full Fare charged per person
  • Canceled 30-0 days prior to Departure Date: 100% Full Fare charged per person

New bookings confirmed on or after March 9, 2020:

2020 Sailings

Cancel up to 31 days prior to sailing

  • A full refund of deposit less an administrative of $100 per person on cruise only
  • bookings or a $350 per person administrative fee on air/sea bookings will apply.

Cancel 30 days or less prior to sailing

  • 100% penalty will apply

2021 Sailings – standard reservation policies apply

Questions? Contact your PERX travel consultant by calling 1-888-737-9266