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MSC

***BOOK WITH CONFIDENCE***

MSC Embarkation Changes and Sailing Date Change Policy

Updated April 3, 2020 - Please note that this information is updated regularly and adapts as the situation evolves. 


March 19, 2020 - MSC Cruises is temporarily suspending ship operations fleet-wide through May 29th.

All Caribbean cruises from Miami from March 14 - April 30 have been canceled.

*All new bookings April 6 through June 30, the deposit has been reduced to just $49pp.

Guests have the following two options:

125% Future Cruise Credit—BEST CHOICE

Receive a Future Cruise Credit for 125% of the original cruise fare paid (excl. government taxes & fees and prepaid items, which will be refunded to the original form of payment).

The Future Cruise Credit can be used on any sailing departing on or before December 31, 2021. If unused, we will automatically refund 100% of the cruise credit.

OR

Request a Refund

We hope you choose to reschedule your cruise for a future date. However, we understand this may not be the ideal option for you. If you choose not to take the Future Cruise Credit, we will provide a refund equal to the original amount paid.

To choose your option, click here.

CARIBBEAN CRUISES BETWEEN MAY 1 -SEPT 30th

CANCEL UP TO 48 HOURS BEFORE YOUR CRUISE, RECEIVE A FUTURE CRUISE CREDIT & RESCHEDULE YOUR CRUISE

We want you to feel assured so we're allowing new and existing guests who have booked a cruise through MSC Cruises USA to cancel up to 48 hours prior to their cruise departure and reschedule for a future date. Effective March 10, 2020, Cruise Assurance is valid on sailings departing on or before September 30th, 2020. If you choose to cancel and reschedule your cruise, a Future Cruise Credit will be given in the amount paid for your current cruise that is valid on any MSC cruise on or before December 31, 2021.

If you choose to cancel your current cruise, you will receive a Future Cruise Credit to reschedule for a future cruise. You must fill out the form here.

NON-CARIBBEAN CRUISES

Guests have the following two options:

125% Future Cruise Credit —BEST CHOICE

Receive a Future Cruise Credit for 125% of the original cruise fare paid (excl. government taxes & fees and prepaid items, which will be refunded to the original form of payment).

The Future Cruise Credit can be used on any sailing departing on or before December 31, 2021. If unused, we will automatically refund 100% of the cruise credit.

OR

Request a Refund

We hope you choose to reschedule your cruise for a future date. However, we understand this may not be the ideal option for you. If you choose not to take the Future Cruise Credit, we will provide a refund equal to the original amount paid.

To choose your option, click here.


Call your PERX travel consultant for additional information - 1-888-737-9266