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Crystal Cruises


Crystal Cruises Embarkation Changes and Sailing Date Change Policy

UPDATED  October 29, 2020 - Like their guests, Crystal Cruises is eagerly anticipating the day we can return to sailing the world again and welcome guests back aboard. Unfortunately, the continually changing variables related to Covid-19 including limited international airlift, continue to determine when, and where, this can happen. The uncertainty surrounding this global health crisis hinders the ability for cruise lines to operate, and it is with deep regret that they have had to cancel all voyages aboard Crystal Esprit with departures through March 14, 2021.

We know this cancellation is extremely disappointing. All affected guests, and their travel advisers, were contacted directly with details of this cancellation along with their compensation and rebooking options. They encourage all affected guests to contact their vacation consultant to assist them in selecting the future voyage/s of their choice. Note that the Crystal Confidence 2.0 policy provides the peace of mind guests need now when making future travel plans, with no money down reservations, reduced deposits, extended final payment and relaxed cancellation schedules.

Affected sail dates include:

  • Crystal Esprit  | January 31, 2021 | 7 Nights | Mahé Roundtrip | Seychelles Yachting Serenade
  • Crystal Esprit  | February 14, 2021 | 7 Nights | Mahé Roundtrip | Seychelles Yachting Serenade
  • Crystal Esprit  | February 21, 2021 | 7 Nights | Mahé Roundtrip | Seychelles Yachting Serenade
  • Crystal Esprit  | March 14, 2021 | 7 Nights | Mahé Roundtrip | Seychelles Yachting Serenade

While the fleet is paused, the Crystal team has been developing new procedures and policies that will support all public health and regulatory requirements and to ensure our guests’ vacations continue to be not only relaxing and pleasurable but safe and healthy. Building on our stringent protocols already in place, their Crystal Clean+® 3.0 program is an enhanced level of measures to help safeguard the well-being of our guests and crew. Each protocol will be continually evaluated as new information becomes available.

For more information call your PERX vacation consultant at 1-888-737-9266.