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Costa Cruises


Costa Cruises Embarkation Changes and Sailing Date Change Policy

Updated May 28, 2020 - The U.S. Centers for Disease Control and Prevention has issued an extended “no-sail” order for cruise ships operating out of U.S. ports that will remain in effect through July 24, 2020. This supersedes previous suspension of operations notices.

*Costa Cruises is extending the cancellations of cruise sailings through the month of July. For the latest details on cancellations, check out the Costa website or call your PERX Travel Consultant

Costa is offering a Future Cruise Credit for guests affected by the cruise cancellations. Bookings that were canceled by the Guest after Feb 22, 2020 on a sailing date that was subsequently canceled in its entirety will also be eligible for a FCC. This will be good for one year from the issue date for all rebooked sailings through November 2021.

Costa recently adjusted their cancellation policy for all other bookings, new and existing, that are still set to sail by November 2020. Those bookings who decide to sail in July will receive a $100 Onboard Credit per guest (first and second in the cabin only) and will have until 48 hours prior to departure to cancel and still receive a FCC equal to the amount paid. The FCC will be good for one year from the issue date for all rebooked sailings through November 2021.

Guests not on the cancelled sailings but who are under penalty and elect, or have elected, to cancel after February 22, 2020, will receive a FCC equal to 100% of the cruise fare paid to date. The new booking must be made within 12 months of the day of its issuance and is valid for departures through November 2021 (except for departures of Easter, Christmas, New Year's, World Cruises and its segments), to allow Guests to enjoy cruising with us at a later time.

All vouchers will be distributed by May 30, 2020.

*For new bookings made before June 30, 2020 and set to sail by November 30, 2020, this 48 hour cancellation policy is also valid.

Questions? Contact your PERX travel consultant by calling 1-888-737-9266